FAQs

Founddream is a famous brand of pet supplies and pet accessories in China. We have our professional teams of marketing, design, QC, and sales. You can custom products or packages with your logo or name. Lower price, low MOQ, fast delivery are our advantages.
The freight in the store is the shipping cost for one pcs of products. The freight will be lower when you order more quantity. We have the shipping methods of trucks, courier. Generally, The shipping by DHL, FedEx, UPS with 5-8 days reach your warehouse, which will not include the import custom and tax. The shipping by truck with 30-35 days reach you, whchi will include the immport custom and tax. Contact us by email for more details.
For some urgent orders of small size products, we deliver them with UPS, DHL, FedEx. Most orders will be delivered by ocean freight logistics. We can deliver the cargo by door to door logistics by truck+express.
We have convenient payment terms for orders. You can pay for the products by TT, credit card, paypal, … We have local bank account in Europe area, USA, Hongkong, Thailand, Indonesia, Vietnam, Philippines,… You can pay for your order by your local currency, you don’t need to exchange the USDollar.
You can custom the products with your logo, and you also can custom the package with your logo or name.
1. For samples,3-5 days working days door to door by air. 2. For stocks, within 7days can be shipped to loading port. 3. For mass production, it takes 35-45days for production. More 7-10days if custom design needed.
We have ISO9001 management system. Professional teams finish professional works include QC before delivery, international logistic. Good financial capacity to support our customers with many flexible payment conditions and after-sales service.
We have exported pet supplies to both small dealers and large companies in many countries. Southeast Asia(43.00%),Eastern Europe(21.00%),North America(15.00%),Mid East(14.00%),South America(7.00%).
Yes we are looking for good distributors for cooperation. If you are retailers, pet clinic, welcome to be our agents to earn commissions. Please contact us by email: info@founddream.com
Yes, you can track the orders online, we will send you tracking number after our delivery.
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