Privacy Policy

This privacy policy describes how your personal information is collected,used, and shared when you visit or make a purchase from founddream.com(the “site”)

Who we are

Our official website is: https://www.founddream.com. This is an online store of personalized custom products. You can design your own jewelry and we make it for you. 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Payment

So far, we accept PayPal, and bank card and wire transfer.
If you do NOT have a PayPal Account, please visit http://www.paypal.com for register.

Shipping

Please allow 15-30 business days for all orders to arrive. Because all products will be delivered from China, an orient country. Please read the shipping policy before your orders. We will try our best to deliver them to you fast, but all products have to be delivered to you by the international couriers, they need time.

:::Important Notes:::
All customers should contact us via info@founddream.com
Refunds will be credit through PayPal or the payment methods of original order.
If possible, please make sure you have checked the package contents before you sign for it. In case of damage or empty, please refuse to accept it and contact us. Once you sign for the item, you are signing acceptance of the integrity of all products as is and CANNOT refute the charges for the empty package.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@founddream.com

*Note: Business days we mentioned here are refer to China (PRC)’s public holiday regulations announced by the government.

*Sales tax, processing & handling fees will be applied at the end of the ordering process.

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